Privacy policy

This Privacy Policy outlines the information that Magentus Kft gathers, how we use that information, and the options you have to access, correct, or delete such information.

Our values

 We keep your personal information personal and private. We will not sell, rent, share, or otherwise disclose your personal information to anyone except as necessary to provide our services or as otherwise described in this Policy without first providing you with notice and the opportunity to consent.

1. POLICY APPLICATION

This Policy applies to Magentus’s collection, use, and disclosure of the information of the following categories of individuals:

  • Website Visitors:
    Individuals who visit our Websites and who may opt to provide an email address to receive communications from Magentus. For the purposes of this Policy, “Websites” shall refer collectively to www.magentus.hu as well as any other websites Magentus owns and that link to this Policy. For clarity, “Websites” does not include any sites owned or operated by our Customers.
  • Customers
    Those who register on their own or on behalf of an entity or organization to use any of the Magentus Services (as defined below), including administrators on a Customer account.
    For the purposes of this Policy, “Services” shall refer to all software and network services offered by Magentus.
  • Application Users
    Those who download or use an application developed or offered by Magentus.
  • Attendees:
    Individuals who provide their information to Magentus or Magentus representatives when they attend or register to attend Magentus-sponsored events or other events, at which Magentus participates.

 

2. INFORMATION WE COLLECT

Website Visitors:

  • Name, email address, and other contact information. We may ask for and — at your option — collect personal information from you when you submit web forms on our Websites, including opportunities to sign up for and agree to receive email communications from us. We also may ask you to submit such personal information if you choose to use interactive features of the Websites, including participation in surveys, contests, promotions, sweepstakes, requesting customer support, or otherwise communicating with us. The consent given may be withdrawn at any time.
    We will send communications in accordance with applicable law.


  • Cookies and Other Tracking Technologies. We may use cookies and other information gathering technologies for a variety of purposes, such as providing us with information about how you interact with our Websites and assisting us in our marketing efforts. You can control how websites use cookies by configuring your browser's privacy settings (please refer to your browser's help function to learn more about cookie controls). Note that if you disable cookies entirely, Magentus’s Websites may not function properly. We may also use cookies and similar technologies to provide you advertising on third-party sites based upon your browsing activities and interests.


  • Log Files. Just as when you visit and interact with most websites and services delivered via the Internet, when you visit our Websites we gather certain information and store it in log files. This information may include but is not limited to Internet Protocol (IP) addresses, system configuration information, URLs of referring pages, and locale and language preferences.


  • Interactive Areas. On our Website interactive features may be offered ("Interactive Areas"). If you choose to participate in any of these Interactive Areas, please be aware that that any information that you post in an Interactive Area might be read, collected, and used by others who access it. If you wish to remove your personal information from any of our Interactive Areas, please see the section below entitled, Your Data Rights.

End Users:

  • Magentus provides software and software services that our Customers use to their intended purpose. We may record customers' individual users' ("End Users") usage information and user sessions to better understand and serve our users in the future.

Application Users:

  • Magentus provides software application for download either directly or through a provider. We may record individual Application Users' usage information and user sessions to better understand and serve our users in the future.

Attendees:

  • We may ask for and collect personal information such as your name, address, phone number and email address when you register for or attend a sponsored event or other events at which Magentus (and/or its representatives) participates.


Legal Basis for Processing (EEA only):

If you are an individual from the European Economic Area (EEA), please note that our legal basis for collecting and using your personal information will depend on the personal information collected and the specific context in which we collect it. We normally will collect personal information from you only where: (a) we have your consent to do so, (b) where we need your personal information to perform a contract with you, or (c) where the processing is in our legitimate interests.

Please note that in most cases, if you do not provide the requested information, Magentus will not be able to provide the requested service to you.

In some cases, we may also have a legal obligation to collect personal information from you or may otherwise need the personal information to protect your vital interests or those of another person.

Where we rely on your consent to process your personal data, you have the right to withdraw or decline consent at any time. Where we rely on our legitimate interests to process your personal data, you have the right to object.

If you have any questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us at .

 

3. How we use information we collect

Magentus only processes personal information in a way that is compatible with and relevant for the purpose for which it was collected or authorized. As a general matter, for all categories of data we collect, we may use the information we collect (including personal information, to the extent applicable) to:

  • provide, operate, improve, maintain and promote the Website and Services;
  • enable you to use and access the Website and Services;
  • process and complete transactions, and send you related information, including purchase confirmations and invoices;
  • send transactional messages, including responses to your comments, questions, and requests; provide customer service and support; and send you technical notices, updates, security alerts, and support and administrative messages;
  • send commercial communications, in accordance with your communication preferences, such as providing you with information about products and services, features, surveys; newsletters, offers, promotions, contests, and events about us and our partners; and send other news or information about us and our partners. See Section 8 below for information on managing your communication preferences.
  • monitor and analyse trends, usage, and activities in connection with the Websites and Services and for marketing or advertising purposes;
  • personalize the Websites and Services, including by providing features or content that match your interests and preferences; and
  • comply with legal obligations as well as to investigate and prevent fraudulent transactions, unauthorized access to the Services, and other illegal activities;
  • process for other purposes for which we obtain your consent.


Information from Third Party Services

We may combine information we collect as described above with personal information we obtain from third parties. For example, we may combine information entered on a Magentus sales submission form with information we receive from a third-party sales intelligence platform vendor to enhance our ability to market our Services to Customers or potential Customers.


4. Information sharing

We work with other companies who help us run our business (“Service Providers”). These companies provide services to help us deliver customer support, process credit card payments, manage and contact our existing Customers as well as sales leads, provide marketing support, and otherwise operate and improve our Services. These Service Providers may only process personal information pursuant to our instructions and in compliance both with this Privacy Policy and other applicable confidentiality and security measures and regulations.

Specifically, we do not permit our Service Providers to use any personal information we share with them for their own marketing purposes or for any other purpose than in connection with the services they provide to us.

In addition to sharing with Service Providers as described above, we may also share your information with others in the following circumstances:

  • With our resellers and other sales partners who may help us distribute the Services to Customers;
  • In the event of a merger, sale, change in control, or reorganization of all our part of our business;
  • When we are required to disclose personal information to respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims.
  • Where we have a good-faith belief sharing is necessary to investigate, prevent or take action regarding illegal activities, violations of our Service Agreement, or as otherwise required to comply with our legal obligations; or as you may otherwise consent from time to time.


We do not sell, rent, or share personal information with third parties for their direct marketing purposes, including as defined under applicable regulatory provisions.

 

5. Data Aggregation

Magentus may aggregate data we acquire about our Customers and their End Users, including the Log Data described above. For example, we may assemble data to determine how Web crawlers index the Internet and whether they are engaged in malicious activity or to compile web traffic reports and statistics. Non-personally identifiable, aggregated data may be shared with third parties.

 

6. Data subject rights

Attendees, Website Visitors, Customers, End Users, Application Users:
You have the right to access, correct, update, export, or You may email us at with any such subject access requests, and we will respond within thirty days. Customers also can access, correct, export, or update their Account Information by editing their profile or organization record at .

For any request mentioned above, we will need to verify a requestor is inquiring about their own information before we can assist. Where a request may implicate the personal data of another individual, we must balance the request against the risk of violating another person’s privacy rights. We will comply with requests to the extent required by applicable law. In the EU, you also have the right to lodge a complaint with a supervisory authority.


7. Data processing preferences

You may manage your receipt of commercial communications by clicking on the “unsubscribe” link located on the bottom of such emails, through your account settings if you have a Magentus account, or you may send a request to .

 

8. Data security, data integrity, and access:

We take all reasonable steps to protect information we receive from you from loss, misuse or unauthorized access, disclosure, alteration, and/or destruction. We have put in place appropriate physical, technical, and administrative measures to safeguard and secure your information, and we make use of privacy-enhancing technologies such as encryption.

If you have any questions about the security of your personal information, you can contact us at .

 

9. Notification of changes

If we make changes to this Policy that we believe materially impact the privacy of your personal data, we will promptly provide notice in case of any such changes (and necessarily obtain your consent), as well as post the updated Policy on our website noting the effective date of any changes.


10. Business transactions

We may assign or transfer this Policy, as well as information covered by this Policy, in the event of a merger, sale, change in control, or reorganization of all our part of our business.

 

11. English language controls

Non-English translations of this Policy are provided for convenience only. In the event of any ambiguity or conflict between translations, the English version is authoritative and controls.

Date of entry into force: 1st Jan, 2020